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Effective Date: July 2, 2024

1. Introduction

Defend the Workplace - Security Training Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including Workplace Violence Defense, Basic Security Training, and Security Classes.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email address, phone number), job title, and company information.
• Training Information: Records of training sessions attended, certifications obtained, and performance assessments.
• Payment Information: Credit card details and billing information for processing payments.
• Technical Information: IP address, browser type, operating system, and usage data when you interact with our website.

3. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver our training programs and services.
• Communication: To send updates, confirmations, and information regarding our services.
• Improvement: To improve our training programs and develop new services based on feedback and usage data.
• Compliance: To comply with legal obligations and protect our rights and interests.
• Marketing: To send promotional materials and offers, provided you have opted in to receive such communications.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, training facilitators).
• Legal Requirements: If required by law or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of any inaccurate or incomplete information.
• Erasure: Request deletion of your personal information, subject to certain conditions.
• Restriction: Request restriction of processing your personal information.
• Objection: Object to the processing of your personal information for certain purposes.
• Data Portability: Request the transfer of your personal information to another organization.

To exercise these rights, please contact us at mliptak@defendtheworkplace.com

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Defend the Workplace - Security Training Solutions
Boston, MA
617-909-0011
mliptak@defendtheworkplace.com

Thank you for trusting Defend the Workplace - Security Training Solutions with your training needs. We are committed to protecting your privacy and ensuring the security of your information.

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